Rescheduling and Refund Information for Japan Flights (Supplementary Notification)
2011-03-17
 

Dear Passengers

Please note Air China¡¦s latest updates for ticket changes and refunds on China-Japan routes:

1. Qualifying time period
Travel dates beginning on March 11, 2011 until April 15, 2011 inclusive.

2. Flight segment change

 

  • For passengers with tickets on international flight segments operated by Air China, including any of the seven destinations between China and Japan, free flight segment changes are available (excluding other flight segments for connecting destinations). For example, Sendai-Beijing flight may be changed to Tokyo-Beijing flight free of charge.
  • If a flight change is for mileage reward tickets and redeemed mileage and price are equal, passengers may change flight tickets for free without returning mileage.
  • For flight tickets involving other airlines, the ticket price will need to be recalculated.
  • Flight segment change service is only available in sales departments directly operated by Air China.



3. Extension of ticket validity period
For expired tickets on Air China¡¦s China-Japan routes or aforesaid connecting flight tickets, the validity period has been extended through September 11, 2011. Changes can be made free of charge.